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“Change is the only thing constant”. From our lifestyles to work culture, everything is constantly changing with time, and the market conditions are getting updated accordingly. To succeed in any kind of business, one needs to have a thorough understanding of the consumer psyche, the ongoing marketing trends, tools and […]

Eyeing the increasing competition, consumer demands and expectations of shareholders for cogency, today, BPO or Business Process Outsourcing has become a common practice in many sectors. Like others, the banking sector outsources multiple services to external agencies or call centres to ensure timely delivery of quality outputs, cost-effectiveness, access to[…]

Often considered one of the most crucial business operations, customer service has a strong impact on existing as well as potential clients. Research says, that 60-70% of non-satisfied customers are likely to tell their friends and families about a bad experience through social media, and 40-50% of customers tend to[…]

What is education and what is its purpose? To be precise, education is a process of commending the procurement of knowledge and its primary purpose is to guide the apprentice through the way to accomplishment, both personal and professional. The concept of education has been there since the archaic age.[…]