Save up to 70% on staffing cost whilst driving innovation and growth
Your one-stop shop for telecommunication outsourcing advice. We cover:
- Telecom contact center
- Telecom customer service
- Telecommunications call center
- Outsourcing success stories
- Outsource telecom
- Telecom call centre
- Outsourcing advantages
- Telecom outsourcing companies
- Telecommunications outsourcing
- Bpo telecom
- Telco outsourcing
- About Outsource Accelerator
Maintaining a 24/7 technical assistance for your clients could cost you a fortune.
If you hire an offshore outsourcing vendor, you could still offer technical support even after your business hours.
As analog is being converted to digital, a number of jobs that are typically done by TV makers are being relocated to offshore countries like the Philippines.
The functions that are commonly outsourced include content marketing, editing, and archival content for mobile platform.
Outsourcing helps companies offer lower internet packages to their consumers.
They are also able to maintain a 24-hour customer service by taking advantage of the time difference between their home country and offshore countries.
A telephone service provider (TSP) is a type of telecommunications provider that provides traditional wire-based phone service to regional customers.
They tap on outsourcing vendors for cost-effective customer support and sales acquisition.
Managing accounts and scheduling appointments are time-consuming tasks.
Enlisting the help of a third-party provider to assist you with this allows you to focus on activities that bring more revenue to your company.
Build a dedicated team for your inbound and outbound calls.
Outsourcing service providers consists of top-tier call center agents who are experienced in handling customer requests and escalations.